Team Leader (Salary up to 17,000,000 VND gross)
Updated: April 26, 2024 02:51 PM GMT
Gear Inc.
Da Nang, Hải Châu District, Da NangWorking Location: Thanh Khe, Danang
Job Description:
Gear Inc. is looking for qualified candidates to join our Moderation team as Moderation Team Leaders (Full-time). Ideal candidates will join our team to assist in the daily operational supervision of 15-25 content moderators, ensuring all performance metrics, and escalating abnormal issues when required. Leaders should be capable of providing answers to both simple and complicated questions (from internal teams or clients) promptly. Your responsibilities are:
• Subject Matter Expert to all operations functions (People, Performance, Process);
• Responsible for ensuring and achieving all Service Level Agreements (SLA) and contractual Key Performance Indicators (KPIs);
• Set goals for individual and team levels and ensure to achieve targets;
• Manage team scorecard performance and retention goals;
• Identify performance-related issues, develop Corrective Action - Preventive Action (CAPA) plan for improvement, and demonstrate... More Detail
Similar Jobs
Companies Hiring in Da Nang
Carousell Group
Clever Junior
Synopsys Inc
InterContinental Danang Sun Peninsula Resort
Hilton
Accor Hotels
The Gypsy Da Nang
Good Journey Software
Four Points by Sheraton
ONE Tech Stop Vietnam Company Ltd
United Nations Children's Fund (UNICEF)
Private
Marriott International
CO-WELL Asia
NFQ
DataHouse Asia
Madison Technologies
SUN WORLD BA NA HILLS
Spartan
Seadev
New Jobs Posted in Da Nang
Latest Jobs in Da Nang
-
[Da Nang] -SAP ABAP DEVELOPER
Talentnet Corporation -
At Your Service Agent/Nhân viên tổng đài - Danang Marriott Resort & Spa, Non...
Marriott Da Nang Resort & Spa, Non Nuoc Beach Villas -
Senior Frontend Engineer - ReactJS Office
FireGroup -
CỬA HÀNG TRƯỞNG/CỬA HÀNG PHÓ
Công Ty Tnhh Thương Mại Sản Xuất B.Q -
Media Editor
PTE APAC -
Duty Manager - Quản lí Ca - Danang Marriott Resort & Spa, Non Nuoc Beach Villas
Marriott Da Nang Resort & Spa, Non Nuoc Beach Villas -
QA Engineer Tech Product Start-up
Flodesk -
Kỹ sư kinh tế xây dựng
Công Ty Cổ Phần 216 -
CnB Assistant (Intern)
SmartDev -
Senior .NET Software Engineer, based in Da Nang
KMS Technology