General Manager Operations: Café

Updated: April 27, 2024 09:00 PM GMT

Brewed Leaf

Siliguri, West Bengal

Job Title: General Manager - Operations

HQ Location: Siliguri, West Bengal (Preferred)

Job Overview:

As the General Manager for Brewed Leaf Cafes, you will spearhead the strategic direction and operational execution of our multi-outlet business. Leading a dynamic team, you will drive excellence in operations, talent acquisition, training, sales, and forecasting. Your role is pivotal in shaping the success and growth of Brewed Leaf as a leading player in the Premium Tea brand in the industry, with a keen focus on nationwide expansion and customer-centric service delivery.

Responsibilities:

1. Operations Management:
• Oversee the day-to-day operations of all Brewed Leaf cafe outlets, ensuring compliance with company standards and procedures.
• Develop and implement operational strategies to optimise efficiency, minimise costs, and enhance customer satisfaction.
• Monitor key performance indicators (KPIs) to evaluate operational performance and identify opportunities for... More Detail