Tele caller
Updated: April 29, 2024 01:50 PM GMT
KCB Group of Companies
Kolkata, West Bengal• Automobile experience preferred*
Location - Kolkata
Role Description
This is a full-time on-site role located in Kolkata for a Tele Caller. The Tele Caller will be responsible for making outbound calls to potential customers, explaining company products and services, answering customer questions, and updating customer information in the database. The Tele Caller will also handle customer complaints or inquiries, and record details of each call for future reference.
Qualifications
• Excellent communication and interpersonal skills
• Ability to persuade and convince customers
• Good listening skills and patience
• Strong sales and negotiation skills
• Customer service orientation
• Attention to detail and accuracy
• Ability to work in a fast-paced and target-driven environment
• Proficiency in using CRM software and telecommunication systems
• High school diploma or equivalent
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