Agent-reservation Sales

Updated: May 01, 2024 10:32 AM GMT

Marriott International, Inc

Cabo San Lucas, BCS

**Job Number** 22213494
• *Job Category** Reservations
• *Location** Fairfield Inn Los Cabos, Avenida Lazaro Cardenas 2709, Cabo San Lucas, Baja California Sur, Mexico
• *Schedule** Full-Time
• *Located Remotely?** N
• *Relocation?** N
• *Position Type** Non-Management
• **

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and... More Detail