Customer Relationship Executive-Agra

Updated: May 01, 2024 11:08 AM GMT

Oswaal Books

Agra, Uttar Pradesh

Job Title: Customer Relations Executive (M/F)

Experience: 2-5 Yrs.

Location: Agra

Employment Type: Full Time

Job Description

As a Customer Relations Executive at Oswaal Books learning pvt. Ltd, you will play a vital role in ensuring exceptional customer experiences and maintaining strong relationships with our clients. Your primary responsibility will be to liaise between clients and the company to address inquiries, resolve issues, and facilitate smooth communication. This position requires excellent interpersonal skills, a customer-centric approach, and a deep understanding of the printing and publishing industry.

Key Responsibilities
• Client Communication:
• Serve as the main point of contact for clients, addressing their inquiries, requests, and concerns in a timely and professional manner.
• Build and nurture strong, long-lasting client relationships through regular communication and follow-ups.
• Order Coordination:
• Collaborate with internal teams (sales, production... More Detail