Client Success Senior Director

Updated: May 01, 2024 07:20 PM GMT

GRABS

Pindamonhangaba, State of São Paulo

Gympass is a corporate wellness platform that connects you to thousands of fitness
& wellness partners, all with one simple monthly membership. Founded in 2012 and
headquartered in NYC, we have a growing global team in 11 offices around the
world. At Gympass, you not only have the opportunity to build a career in a
fast-paced global environment - but you'll make wellbeing universal, so everyone
can be happy and healthy.
THE OPPORTUNITY
We are hiring a Client Success Senior Director to our Client Success team in Sao
Paulo!
The Client Success Director is responsible for leading the client success team,
ensuring high levels of client satisfaction & engagement, and aligning client
success initiatives in order to achieve the Gympass strategic objectives.
YOUR IMPACT
Lead and manage the client success team, setting CS goals and performance metrics.
Develop and implement client success strategies and processes to enhance client
engagement and retention.
Collaborate with sales, marketing... More Detail