WARRANTY SERVICE ADMINISTRATOR

Updated: May 01, 2024 07:42 PM GMT

DeSantis Homes

Grimsby, ON

WARRANTY SERVICE ADMINISTRATOR (FULL-TIME)

Reporting to the Customer Care Manager, the Warranty Service Administrator organizes all warranty service requirements such as scheduling with homeowners and issuing all work and purchase orders for Service Technicians and trades, while ensuring the overall compliance with DeSantis Homes procedures and Tarion guidelines. Responsibilities also include tracking and maintaining aging reports/conciliation lists, maintaining inventory of service supplies, de-mastering of suite locks, data entry of Tarion warranty forms and deficiencies using Builder Lynx and conducting Pre-Delivery Inspections. Warranty Service Administrator provides superior customer service protecting the interest of DeSantis Homes and preventing Tarion intervention wherever possible. Warranty Service Administrator works hand in hand with the Service Technicians.

KEY COMPENTENCIES:

· Ability to multi-task, prioritize and complete work on time under pressure and tight... More Detail