Help Desk Technician
Updated: May 02, 2024 09:51 AM GMT
Glens Falls Hospital
Glens Falls, NYThe Help Desk Tech provides initial employee support for technical inquiries received via the telephone and/or email. The Help Desk Tech will assess the nature of problems and resolve basic support issues over the phone, utilizing remote access and all provided technical utilities, scripts and documentation. The Help Desk Tech escalates and notifies Information Services employees appropriately... More Detail
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