Customer Support Team Lead
Updated: May 02, 2024 09:57 PM GMT
Hurak.com
LahoreJob Info:
• Company: Hurak.com
• Position: Customer Support Team Lead
• Region: Lahore, Punjab
• Job Function: Information Technology
• Seniority Level: Mid-Senior level
• Salary: PKR 20.000 - PKR 85.000 per Month
• Job Type: Full-time
• Industry: Higher Education
About Company
Hurak is a leading EdTech company providing online and classroom-based compliance training in the UK. With over 12 years of experience, we are on a mission to expand globally. We are currently seeking a Customer Support Team Lead.
Position Title: Customer Support Team Lead
Timing: 12:30 PM to 9:30 PM.
Location: DHA Phase 6 Lahore
Job Type: On-Site
Responsibilities
• Handle Queries, Requests, and Complaints from customers tactfully.
• Follow standard processes and procedures for providing solutions.
• Offer top-notch customer service at every interaction, ensuring end-to-end resolution.
• Drive superior customer engagement and enhance overall customer experience.
• Ability to overcome objections and... More Detail
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