Customer Success Manager COL -

Updated: May 04, 2024 02:38 AM GMT

Simera

Cartagena, Cartagena Province, Bolivar

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Summary:

As a Customer Success Manager in a company within our network, you will be responsible for ensuring our customers' success and satisfaction with our products and services. Your expertise in data-driven strategies, CRM execution, and customer-centric approach will be instrumental in driving customer engagement, retention, and growth.

Key Responsibilities
• Lead Customer Success - Oversee the customer success team, ensuring that they are effectively guiding clients using the Whippy platform. Develop and implement strategies for team success and customer satisfaction.
• Improve Processes - Design and refine customer success processes and initiatives, ensuring they align with business objectives and client... More Detail