Branch Manager /Branch Incharge (West Bengal)

Updated: May 04, 2024 03:17 AM GMT

2COMS Consulting Pvt. Ltd.

Bishnupur, West Bengal

JOB ROLE:

Profitability Management - Maintaining & optimizing profitability for the branch

Target setting & management – Monitoring branch targets in numbers & volumes

Portfolio quality management - through superior underwriting, working closely with collections

Cost management – managing all branch operating costs including cost of acquisition, operations etc.

People management – Motivating team, handling HR & administration function of the branch

Customer experience management - Ensuring superior customer experience and handling customer

service in terms of collections, pre closures & service issues

KEY RESPONSIBILITIES:

Business

Achieve contributed value targets set for the branch

Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales

targets while controlling delinquencies and frauds

Provide superior customer experience

Manage TAT’s on credit & processing

Minimize pre & post disbursal discrepancies

Monitoring... More Detail