Debt Collections Agent

Updated: May 04, 2024 03:55 AM GMT

Neil Management Consulting

Bengaluru, Karnataka

You will be responsible for contacting customers who have outstanding debts or overdue payments. Your primary objective will be to negotiate payment arrangements, resolve disputes, and collect payments in a professional and respectful manner. You will play a critical role in minimizing bad debt losses while preserving customer relationships and upholding company policies and regulations.Responsibilities:Keep track of assigned accounts to identify outstanding debtsPlan course of action to recover outstanding paymentsLocate and contact debtors to inquire of their payment statusNegotiate payoff deadlines or payment plansHandle questions or complaintsInvestigate and resolve discrepanciesCreate trust relationships with debtors when possible to avoid future issuesUpdate account status and database regularlyAlert superiors of debtors unwilling or unable to pay when necessaryComply with requirements when legal action is unavoidableMore information about this Debt Collections Agent JobPlease... More Detail

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