Operations Manager

Updated: May 04, 2024 05:06 AM GMT

Easton's Group of Hotels

Kingston, ON

Job Overview

Assist in managing the day-to-day operations of the hotel to maximize profitability and ensure superior service and product quality are maintained.

Duties And Responsibilities

FINANCIAL RETURNS
• Assist General Manager in the development, implementation, and monitoring of financial and operational plans for the hotel which support the overall objectives of the company. Provide regular direction and oversee hotel operations for all or some of the following areas:
• Front office functions to ensure the delivery of superior guest services, the security of monies, credit card transactions and guest information, and that established goals are achieved.
• Food and beverage departments to ensure standards of operation and quality are maintained and food and beverage profit and revenue goals are achieved.
• Housekeeping and Maintenance functions to ensure compliance with quality and brand standards in all areas of the hotel as it relates to appearance, cleanliness, and levels... More Detail