Call Center Operations Manager

BMB Communications CC

Newcastle

The Call Center Operations Manager will be expected to set up a New Call center within the BMB Communications Group. From the Systems to be implemented to the appointment and training of Call center agents to sell BMB Communications and MTN Products.

Responsibilities

The Call Center Operations Manager will be expected to set up a New Call center within the BMB Communications Group. From the Systems to be implemented to the appointment and training of Call center agents to sell BMB Communications and MTN Products.

Example: Determine and develop user requirements for systems in production, to ensure maximum usability

Qualifications

[Some qualifications you may want to include are Skills, Education, Experience, or Certifications.]

Example: Excellent verbal and written communication skills More Detail

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