Customer Service Executive

Updated: May 05, 2024 01:16 AM GMT

BAM FOODS LLP

Vasco Da Gama, Goa

**Customer Care Executive**

Job title: Customer Care Executive

Firm Name : BAM FOODS LLP

Location: Sancoale

Work time: 9 am to 6 pm

Qualification: 12 pass or Graduate. Minimum 6 months to 1 year of experience in Customer Care Executive.

Should be Fluent in English, Hindi and Konkani.
• *Responsibilities**:
Making calls to potential customers.

Explaining company services and products.

Contacting existing customers as well as prospective customers for upselling of the products.

Coordinating with the client to ensure timely deliveries.

Taking and processing product orders in a professional manner.

Maintaining the database of the customers on a regular basis.

Suggesting solutions based on customer’s needs and requirements.

Identify and resolve customer concerns, complaints or technical issues efficiently while ensuring a positive customer experience.

Develop a deep understanding of our products/services to provide accurate information and support to customers.

Maintain... More Detail