Customer Service Representative

Eduno Tech India Private Limited

Bhiwadi, Rajasthan

**Job Title: Customer Service Representative**
• *Company**: Eduno Tech India Pvt Ltd
• *Location**: Rewari, Haryana
• *Responsibilities**:

- Assist customers with adequate information
- Resolve customer complaints and issues effectively, escalating when necessary
- Process returns, exchanges, and refunds according to company policies
- Collaborate with other departments to ensure customer needs are met and issues are resolved promptly
- Maintain accurate records of customer interactions and transactions
- Identify opportunities for process improvement to enhance the customer experience
• *Requirements**:

- Previous experience in customer service or a related field preferred
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to multitask and prioritize in a fast-paced environment
- Positive attitude and willingness to go above and beyond to assist customers
- High school diploma or equivalent required... More Detail

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