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Updated: May 05, 2024 02:47 PM GMT


Cognizant Technology Solutions

Cognizant Technology Solutions

Mexico City, CDMX

Process Specialist - Tech Support

Qualification:

Graduate (exclusion:
BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo

Responsibility:

Stakeholder/Business Management:
• • They serve all client business divisions with the client side interactive components using JavaScript / JQuery, Ad development through various mobile Ad producer tools, creating expanded ads with page redirects with customize animation and image galleries etc….
• Design/Develop Creative artifacts for Ads as per client supplied brief and within brand and design guidelines.

• Web:
Develop internet / intranet web pages in the prescribed format adhering to client requirements within agreed TAT

Customer Relationship Management:
• • Provide information, educate customer to update trackers, update required applications & tools and keep SME and TL informed of new issues.

For Voice processes Only:

:
• • Effectively communicate information on products/services and/or trouble shoot issues... More Detail


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