Trainee Operations Manager

Updated: May 06, 2024 08:17 AM GMT

Moustache Escapes

Rishikesh, Uttarakhand

Job title: Trainee Operations Manager

Location: Jaipur & Rishikesh

Industry: Travel, Tourism and Hotel Industry

Experience Required: Minimum 6 Years in Hotel Management

Responsibilities:-
• Oversee the operations of the property, as per the Organizational chart.
• Hold regular briefings and meetings with all heads of departments and team members.
• Ensure full compliance to Hotel operating controls, SOPs, policies, procedures and service standards.
• Lead all key property issues including improvements and upgradation projects, customer service and refurbishment.
• Handling complaints, and overseeing the service recovery procedures.
• Responsible for the preparation, presentation and subsequent achievement of the Propertys annual Operating Budget
• Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
• Ensure all decisions are made in the best interest of the hotels and management.
• Developing improvement actions, carry... More Detail