Reservations Executive

Updated: May 06, 2024 11:05 AM GMT

Buckingham Leisure Lanka Pvt. Ltd

Hambantota

Company Description

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Role Description

This is a full-time role as a Reservations Executive at Buckingham Leisure Lanka Pvt. Ltd in Hambantota. As a Reservations Executive, you will be responsible for handling reservation inquiries, confirming bookings, and providing excellent customer service to ensure customer satisfaction. Additionally, you will manage reservations systems and databases, coordinate with other departments, and assist in resolving any issues or complaints related to reservations.

Qualifications
• Prior experience in a similar role, preferably in the hospitality or travel industry
• Strong communication and interpersonal skills
• Excellent attention to detail and organizational skills
• Ability to work well under pressure and handle multiple tasks simultaneously
• Proficiency in reservation systems and software
• Customer-oriented mindset and problem-solving abilities
• Fluency in English (both written and spoken)
• Knowledge of... More Detail