Customer Service Officer
Updated: May 06, 2024 11:07 AM GMT
Alam Santi Sustainable Living Design
Gianyar, Gianyar Regency, BaliPosition Description for Customer Service Officer at EcoGames
Job Title: Customer Services Officer
Location: Saba Bali and Remote
Job Type: Freelance with potential for full-time work
Company: PT Alam Santi
Role Overview
Alam Santi’s EcoGames project is looking for a proactive and communicative Customer Service Officer to join our dynamic team. This role is for managing and enhancing customer relationships through direct communications and ensuring a seamless customer experience across various platforms and at events.
Key Responsibilities
Customer Relations Management: Efficiently manage and nurture customer relationships in both English and Bahasa Indonesia, through direct communication channels including newsletter, website and social media generated inquiries, using email and WhatsApp.
Communications Oversight: Maintain clarity and consistency across all communication strategies to ensure message alignment and brand voice coherence.
Inquiry Handling: Act as the Product... More Detail
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