Collection Officer

Updated: May 07, 2024 06:13 PM GMT

Orena Services

Mughalsarai, Uttar Pradesh

Overview

The Collection Officer plays a vital role in our organization by managing overdue accounts to ensure that outstanding debts are paid. They are responsible for implementing effective strategies to recover outstanding payments from customers and maintaining accurate records of all collections activities.

Key Responsibilities
• Contacting customers to secure payment on overdue accounts
• Negotiating payment plans and settlements with customers
• Recording accurate and detailed information about collection activities
• Researching and analyzing delinquent accounts
• Issuing demand letters and final notices to delinquent customers
• Handling inquiries from customers regarding their accounts
• Collaborating with legal team for litigation activities when necessary
• Adhering to all regulatory and compliance requirements
• Meeting collection targets and KPIs
• Providing regular updates and reports on collection activities
• Utilizing collection software and tools effectively
•... More Detail