Desk Side Engineer

Updated: May 07, 2024 06:45 PM GMT

RP International

Krems an der Donau

Job Title: Desk Side Engineer

Location: On-site (Krems an der Donau, Austria)

Duration: 12 Months

The client is a global pharmaceutical company who are looking for a desk side engineer to ensure smooth operation of hardware and software components, and provide essential support to end-users.

Your role:
• Install and configure hardware/software for end-user usability.
• Troubleshoot hardware/software issues for Windows workstations.
• Utilize SCCM 2012 and O365 for system management.
• Repair/replace damaged hardware and perform system upgrades.
• Ensure antivirus software installation and upgrades for security.
• Basic network L1 support and vendor interaction.
• Conduct software/hardware evaluations and testing.
• Provide first-line support and manage ticket queues.
• Manage inventory and track vendor shipments.

Your skills:
• 5-6 years of overall experience in Level-2 Desk Side Support.
• Fluent in German and English.
• Proficiency in Active Directory, SCCM, and basic network... More Detail