Supervisor - Operations

Updated: May 08, 2024 12:39 AM GMT

Courtyard Mazatlan Beach Resort

Mazatlan, Sinaloa

Additional Information
Supervisor de Recepcion y/o SPA
Job Number
24079112
Job Category
Rooms & Guest Services Operations
Location
Courtyard Mazatlan Beach Resort, Av. Playa Gaviotas 214, Mazatlan, Sinaloa, Mexico VIEW ON MAP
Schedule
Full-Time
Located Remotely?
N
Relocation?
N
Position Type
Non-Management
Position Summary

Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key. Sell a room/accommodation to guests without reservations based on availability. Ensure rates match market codes and that any exceptions are documented. Ensure checks that come from outlets (e.g... More Detail