Ticketing Counter Staff,

Updated: May 08, 2024 03:45 PM GMT

Scout HR Services

Ranchi, Jharkhand

Job Details

Duties

We are urgent hiring An Air Ticketing Executive is a professional responsible for handling the process of booking airline tickets for customers. Their primary duties include:

Customer Service : Interacting with customers to understand their travel requirements, preferences, and budget constraints.

Booking Flights : Using computer reservation systems (CRS) or online booking platforms to search for available flights, compare prices, and reserve seats according to customer preferences.

Issuing Tickets : Finalizing bookings, issuing electronic or paper tickets, and providing customers with all necessary travel documents.

Handling Changes and Cancellations: Assisting customers with changes to their travel plans, such as rescheduling flights, upgrading seats, or processing cancellations and refunds.

Providing Information: Offering information regarding flight schedules, airport facilities, baggage policies, visa requirements, and other relevant travel... More Detail