Community Manager

Updated: May 08, 2024 08:57 PM GMT

INSTADOC

Cileunyi, Bandung Regency, West Java

Head of Community

Job Description:

Community Development Strategy:
• Develop a long-term strategy for effectively growing and managing the community.
• Identify new opportunities to expand the community and enhance member engagement.

Community Team Management:
• Build and lead the community team, providing direction and support in achieving strategic goals.
• Manage resource allocation and team tasks to ensure efficiency and productivity.

Member Engagement and Development:
• Drive member engagement through various channels, including online forums, offline events, and social media.
• Develop reward and incentive programs to enhance member retention and loyalty.

Advocacy and Customer Service:
• Serve as the primary spokesperson for the community, representing members' interests within the organisation.
• Address member inquiries, issues, and feedback promptly and effectively.

Performance Analysis and Reporting:
• Track and analyse community performance metrics, such as member... More Detail