Call Agent

Updated: May 08, 2024 10:25 PM GMT

AMOZONE LIMITED

Shamli, Uttar Pradesh

Company Description

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Role Description

This is a part-time on-site role for a Call Agent at AMOZONE LIMITED located in Shamli. The Call Agent will be responsible for handling incoming and outgoing calls, responding to customer inquiries and complaints, and providing excellent customer service. The Call Agent will also be responsible for maintaining accurate and up-to-date customer records, resolving customer issues, and promoting company products and services.

Qualifications
• Strong communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Excellent problem-solving skills
• Customer service experience
• Ability to work well in a team
• Proficiency in using call center software and equipment
• High school diploma or equivalent
• Fluency in multiple languages is a plus More Detail