Trade Service Manager

Updated: May 09, 2024 03:50 AM GMT

IDFC FIRST Bank Limited

Chennai, Tamil Nadu

Role/Job Title: Trade Service Manager

Function/ Department: Branch Banking

Job Purpose:

The role entails scaling up the Retail Banking business for the Bank by leading customer service, cross-sell and premium customer acquisition for the branch. It also entails developing constructive relationships with key local clients and working closely with them to boost volume of business by establishing a strong foundation with them as their financial partner of choice. Role will closely collaborate with Cross sell team and Product teams for the same. This role encapsulates the responsibility of owning the customer experience at the branch and deepening the relationship. It includes working with the client to help them make the right financial decisions by providing them with information about financial products.

Roles & Responsibilities:
• Ensure timely processing of Tfx transactions with the help of TDOs and ensure FTR on transactions.
• Ensure all regulatory items with respective to... More Detail