Retention Specialist
Updated: May 09, 2024 06:57 PM GMT
LegalWise South Africa
RoodepoortJob Title: Retention Specialist
Report Line: Manager: New Business
Department: Retentions
Location: Allen’s Nek, Roodepoort
Job Type: Permanent
Reference: LW123/2023
Join us in our mission to ensure our Members remain our top priority. If you are ready to be a part of a dynamic team dedicated to Member satisfaction, apply today!
We are looking for a customer centric, highly motivated individual that is well organised, empathetic and displays good problem solving and negotiation skills to design and implement customer retention strategies to increase loyalty and retain business by analyzing member cancelation reasons, negotiate with members, how we may improve our products or services and implement retention strategies.
If you thrive in a fast-paced, competitive and are an analytical thinker – then we want YOU!
Personality fit for the role:
Are you highly motivated, positive minded, competitive, a convincing influencer and customer centric, this role is for you!
A typical... More Detail
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