Bilingual Email & Chat Customer Support Specialist

Updated: May 10, 2024 01:13 AM GMT

Strikingly

Lipa, Batangas

Join Our Team as a Remote Bilingual Email & Chat Support

Company Overview

Strikingly is an innovative, mobile-optimized website builder designed for ease of use. Our mission is to enable individuals to express their uniqueness freely. Headquartered in Shanghai, China, Strikingly has strong ties to Silicon Valley and is supported by prominent investors such as Y Combinator (W13), SV Angel, and more.

Job Responsibilities

Elevate Customer Experience:
• Embody the Strikingly brand in customer interactions
• Provide exceptional support to all customers through various channels
• Assist with translating product information and customer communications
• Develop expertise in our product and internal tools
• Maintain positivity and professionalism in all customer and team interactions

Requirements For Success
• Proficiency in Slovak and English
• Dedication to assisting individuals with diverse learning abilities
• Eagerness for learning, problem-solving, and analytical thinking
• Prior... More Detail