Technical Service Engineer

Growatt New Energy

Friedrichsdorf

Job Resibonsibilities:
• In charge of product after-sales operation and technical assistance in Germany.
• After-sales service and technical assistance for product issues.
• Telephone and email support, as well as social software networking support, are available via remote service.
• Technical product training for distributor installers, after-sales process training, and so on.
• Collect product failure problems, provide timely input on major quality issues, work closely with headquarters workers to perform tasks,
• Increase product quality through regular work reports and technical data sorting, and respond to the company's after-sales policy.

Job Requirements:
• Major in power electronics, electrical engineering, or automation is preferred.
• Experience in the electrical industry, especially in the photovoltaic (PV) industry, is preferred.
• Fluent in German,English. Hold permanent legal work permit in Germany.
• Self-learning abilities, analytical skills, problem-solving ability... More Detail

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