German Banking Customer Service Specialist in Lisbon
Updated: May 10, 2024 11:07 AM GMT
Cross Border Talents
MontijoAre you a German language wizard? We're on the hunt for an extraordinary individual to become our Customer Advisor Maestro!
About Us:
Our professional team is dedicated to delivering exceptional service to our client partners and their customers. Our success stems from our solid infrastructure, including investments in Innovation and Technology, a skilled workforce, and a robust Quality Assurance regime.
Role Overview:
This role involves responding to and recording customer inquiries via phone, ensuring accurate data entry, addressing client complaints, meeting service-level agreements for call resolution, troubleshooting issues, and offering recommendations for common problems.
Key Responsibilities:
• Service-oriented inbound
• Answering customer questions and executing orders in the first contact around the entire Service Retail
• Assist with phone banking ID and T-PIN & Postbank app setup.
• Card blocking/unblocking/exchange
• Recording of phishing cases
• Acceptance of... More Detail
Similar Jobs
Companies Hiring in Montijo, Setubal
Umbrellarz Limited
DS PRIVATE MONTIJO
PumpAddicted - Elite Coaching, Lda.
VALGRUPO
Joshuas Realty
Orpea
Imperalum
Grupo Galileu
DS PRIVATE Montijo
Casa International
hôma
Energia Efectiva
Grupo Egor
Indústria dos Óculos
HEALTH CARE SERVICES
OralMED Saúde
Hoteles B&B
ACCIONA
Gaya Gelato Portugal
Premier Tech
New Jobs Posted in Montijo, Setubal
Latest Jobs in Montijo, Setubal
-
Operations Support
Primark - Portugal -
Dutch-Speaking Customer Advisor For A Major Social Media Platform
Tn Portugal -
Técnico de Manutenção (M/F) - Montijo
Nortempo -
Gerente de loja
Eurofirms Group | People first -
Trainee Manager (m/f)
Primark - Portugal -
Comercial de Telecomunicações
TNORDTECH SA -
Beauty Advisor
Clan by Multipessoal -
Aplicador de produtos fito-fármacos (m/f) Pégões
Gi Group -
CD - Gerente de Loja (M/F) - Montijo
EUROFIRMS - EMPRESA DE TRABALHO TEMPORÁRIO, LDA. -
SALES ASSISTANT (M/F) REFORÇO VERÃO – Alegro Montijo - Part-time
New Yorker