Technical Support Specialist

Alexforbes

Sandton

Designation: PP3377 - Technical Support Specialist

Category: Ops & Admin - OF6310

Posted by: Alexander Forbes

Posted on: 09 May 2024

Closing date: 24 May 2024

Location: Sandton

Purpose Of The Job
• System support analysts are specialists who apply information technology expertise, analysis, and design techniques to solve business problems they requires a possessing specialist knowledge of applications and software
• Providing technical support to teams within the organization and external clients where required by resolving technical issues. System support analysts ensure that systems are functioning appropriately
• They also serve as an internal expert regarding use of tools and processes; conduct assessment on the service level agreement criteria and identify gaps in current technology processes, as well as recommend changes to optimize operations and improve efficiency
• The system support analyst role ensures that quality, security, and compliance requirements are met for... More Detail

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