Front Office Executive

Updated: May 11, 2024 01:14 AM GMT

City Superspeciality Hospital, Kangra

Kangra, Himachal Pradesh

• Development and continuous revision of guidelines for reception, registration, admission, billing and other activities.
• Streamlining all front office operations.
• Reminder calls to patient’s attendant for payment submission.
• Monitoring and redesign of systems when required after consultation with CEO/MS.
• Behavioral development and orientation programmes of front office staff.
• Co-ordination with different departments for smooth patient flow.
• Development of internal performance benchmark to monitor customer / patient care delivery.
• Monitoring of front office infrastructure needs act accordingly.
• To ensure that all records are maintained at front office.
• Responsible for cleanliness and security of front office area.
• Departmental Manpower planning, selection & retention of staff.
• Taking full responsibility of department and being accountable for Departmental activities and performance.
• Job Profile of staff – for each level to be made clear to them
• Coordinating... More Detail