Ops Sup Analyst 2

09516 Banco Nacional de Mexico, S.A., integrante del Grupo Financiero Banamex

Boca del Río, Ver.

The Ops Sup Analyst 2 is an intermediate level position responsible for providing operations support services, including but not limited to;

record / documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team.

Additionally, the Ops Sup Analyst 2 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients.

The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

Responsibilities :
• Update help content used by Knowledge Hub end users to service client inquires, as needed
• Execute work assigned, including annual review certification and change requests
• Serve as liaison to business for work assignments by asking fact finding questions, following up on open items and helping with content approval
• Conduct needs assessment and update... More Detail

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