Front Office Executive

Rajmudra Residential Pvt. Ltd.

Siliguri, West Bengal

Company Description

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Role Description

This is a full-time Front Office Manager role at Rajmudra Residential Pvt. Ltd. located in Siliguri. The Front Office Manager is responsible for overseeing the day-to-day operations of the front desk and reception area. They will manage a team of front office staff, handle guest inquiries and complaints, ensure a smooth check-in and check-out process, and maintain guest records. The Front Office Manager will also collaborate with other departments to ensure guest satisfaction and provide excellent customer service.

Qualifications
• Previous experience in a supervisory role in the hospitality industry preferred
• Excellent communication and interpersonal skills
• Strong organizational and multitasking skills
• Attention to detail and problem-solving abilities
• Proficiency in computer systems and software, including MS Office
• Customer service-oriented mindset
• Ability to work well under pressure and handle... More Detail

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