Indonesian customer service specialist841

Updated: May 12, 2024 11:10 AM GMT

GMEELAN

South Jakarta, South Jakarta City, Jakarta

Job Responsibilities:

1. Responsible for using chat tools to communicate with customers and answer customer questions;

2. Introduce store products, provide attentive service, guide buyers on shopping operations, and facilitate transactions;

3. Collect customer opinions and promote the improvement of store services;

4. Handle customer pre-sales, sales, and after-sales issues, track logistics, etc.;

5. Maintain customer management, complete and assist tasks assigned by superiors.

Job requirements:

1. Good service awareness, patience and responsibility, proactive work, excellent language expression and communication skills;

2.Indonesian and English can be used as working languages；

3. Strong adaptability and coordination ability, able to handle emergency problems independently;

4. Have team spirit and be able to withstand certain work pressure.

5. Accept morning and evening shifts;

6. Familiar with overseas private domain WhatsApp chat orders More Detail