Customer Service/Customer Support Internship in Jabalpur

MBG Card

Jabalpur, Madhya Pradesh

As a Customer Service/Customer Support intern at https://mbgcard.in/, you will be responsible for providing exceptional service to our customers and resolving any inquiries or issues they may have. This role requires strong English proficiency and effective communication skills to ensure customer satisfaction.
• Assist customers via phone, email, and live chat to address their questions and concerns.
• Provide product information and guidance to customers about our services.
• Troubleshoot and resolve customer complaints in a timely and professional manner.
• Collaborate with other team members to ensure a seamless customer experience.
• Maintain accurate records of customer interactions and transactions.
• Proactively identify opportunities to improve customer support processes.
• Stay up-to-date on company policies and procedures to provide accurate information to customers.

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