Call Centre Agent with RE5
Updated: May 13, 2024 09:09 AM GMT
Emporium
SandtonTelesales Consultant with RE5 (POS24157)
Salary + Commission + attendance bonus
Fourways
Requirements
• Must be well-spoken and target driven
• RE 5 Certificate
• At least one year’s experience selling Short Term Insurance, Life products and/or Banking Products
• Ensure FAIS and FICA standards are adhered to when dealing with customer calls and correspondence. Update customer details and communication on customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's).
• Good customer care skills
• Must have experience in Microsoft outlook and excel and preferably Xplan CRM package
• Must be able to work from home - VIRTUAL
• Must have ability to meet deadlines and keep work up to date
Duties
• Arrange Virtual Zoom or Team meetings for Advisors
• Arrange client reviews, update review dates, create TASKS on the CRM Package.
• Cross selling on the existing database - Use a script to present information and explain available product
• Convert leads... More Detail
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