Subject Matter Expert - Sales & Distribution (SD) and Customer Relationship...

Updated: May 13, 2024 05:29 PM GMT

Aditya Birla Group

Nagda, Madhya Pradesh

Job Purpose: The SME SAP Sales and Distribution and Customer Relationship Management tool application in Chemical business is responsible to provide process and tools related subject matter expertise for SAP SD (Sales and Distribution) and CRM (SAP / SFDC). Chemical business runs SAP as transaction processing system globally. Currently business has 3 instance of SAP. Chemical business has multiple SBU across different legal entities globally and is in growth phase. There is increased demand to have system generated reports / MIS, maximize SAP usage, improve quality of product and services and reduce time to introduce new roll-outs. Also, business is planning to implement tool to connect Customers and to provide access of information to sales staff over mobile / portal.

Key challenge for this role will be to provide solution on common IT platform addressing needs of all SBU with focus on consolidation and simplification.

Key Result Areas/Accountabilities

Supporting Actions

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