Call Coordinator

Updated: May 13, 2024 10:43 PM GMT

Netzwala Services Pvt Ltd

Patna, Bihar

Company Description

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Role Description

This is a full-time on-site role for a Call Coordinator at Netzwala Services Pvt Ltd in Patna. The Call Coordinator will be responsible for handling inbound and outbound calls, providing customer support and assistance, and resolving customer inquiries and issues. They will also be responsible for maintaining call logs, updating customer records, and ensuring a high level of customer satisfaction.

Qualifications
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• Ability to handle multiple tasks and prioritize effectively
• Attention to detail and accuracy
• Customer service experience is a plus
• Proficient in MS Office applications
• High school diploma or equivalent More Detail