Customer Support Executive

Updated: May 13, 2024 10:43 PM GMT

Lakhu International

Ahmedabad, Gujarat

Customer Support Executive (US shift) X 3 Positions

Job Details:

If you are tech-savvy and passionate about making a technical career in support activities, or you are a fresh graduate and want to kick-start your career to grow within a dynamic team, then this opportunity is for you!

Responsibilities:
• Provide timely and efficient technical assistance to customers via phone, email, or chat.
• Troubleshoot hardware and software issues and provide effective solutions.
• Document all customer interactions and resolutions accurately.
• Collaborate with cross-functional teams to escalate and resolve complex issues.

Requirements:
• Diploma or Bachelor's degree in Computer Science or related field.
• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.
• Prior customer service or technical support experience is a plus but not required.

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