Call Center Representative

Updated: May 13, 2024 10:45 PM GMT

Wah Notion

Ludhiana, Punjab

Company Description

BPO Call centre represetantive

Role Description

This is a full-time on-site role for a Call Center Representative at Wah Notion located in Ludhiana. The Call Center Representative will be responsible for handling customer inquiries, resolving complaints, and providing excellent customer service. They will also be expected to document customer interactions and follow up on any necessary actions.

Qualifications
• Excellent verbal and written communication skills
• Strong problem-solving and analytical abilities
• Ability to multitask and work well under pressure
• Customer-oriented and a good listener
• Proficiency in computer and software applications
• Prior experience in a customer service or call center role is preferred
• High school diploma or equivalent
• Ability to work in a team and independently More Detail