Enterprise Support Specialist

Updated: May 13, 2024 10:55 PM GMT

Canva

Albino, Province of Bergamo

Join the team redefining how the world experiences design.Hey, hello, hiya, g'day, mabuhay, kia ora, 你好, hallo, vítejte!Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.What you’d be doing in this roleAs Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.At the moment, this role is focused on the following:Provide exceptional support to Enterprise Admins, managing and resolving support tickets with expertise.Schedule and conduct calls for prompt issue resolution, prioritizing customer satisfaction.Collaborate with Sales and Success teams, offering them direct support.Master Canva-specific tools and functions, staying ahead in Single Sign-on, Brand Kit, Content Management, and more.Be available during... More Detail

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