Helpdesk Staff (Customer Service)

Updated: May 15, 2024 04:36 AM GMT

PT Privy Identitas Digital

Bantul, Bantul Regency, Special Region of Yogyakarta

Privy is Indonesia's market leader in Digital Signature and Digital Identity, with more than 40 million verified users and more than 2.600 enterprise clients. Our Digital Signature is acknowledged by the Ministry of Communication and Informatics. We have just closed our Series C funding led by KKR on November 2022. We are growing more rapidly than ever, and would love to have talented and enthusiastic individuals onboard.

Job Description:
• Handling user inquiries and complaints through live chat/email/WhatsApp.
• Maintaining the company's reputation by providing friendly, respectful, and professional service.
• Collaborating with internal teams to address user inquiries and complaints.
• Generating daily reports.

Job Qualifications:
• Minimum D3/S1 education in any field.
• Readiness to work in a shifting schedules.
• Excellent communication skills.
• Strong problem-solving abilities.
• Placement in Yogyakarta.

It's important to consider that our employment arrangement under... More Detail