Part Time Online Support Assistant Jobs

Updated: May 15, 2024 06:35 AM GMT

Cipla

Ashtamichira, Kerala (+121 others)

Job Description:

As a Part-Time Online Support Assistant at Cipla, you will play a crucial role in ensuring a seamless online experience for our customers. You will be responsible for providing timely assistance and resolving customer inquiries and concerns through various online platforms. The ideal candidate will have strong analytical skills, excellent communication abilities, and the ability to work independently.

Responsibilities:
• Online Customer Support:
• Provide prompt and courteous online support to customers, addressing queries and resolving issues in a timely manner.
• Monitor online platforms, including social media, forums, and review sites, for customer feedback and comments, and respond appropriately.
• Support Strategy Development:
• Assist in developing and implementing online support strategies to enhance customer satisfaction and loyalty.
• Collaborate with cross-functional teams to ensure alignment of online support initiatives with overall business... More Detail