Service Designer

Updated: May 15, 2024 07:42 AM GMT

Performa_IT

São Paulo, State of São Paulo

You will work on facilitating Discovery projects, whether for products, processes or services.

Our team works collaboratively, with good humor and simplicity, delivering value to our customers.

RESPONSIBILITIES AND ASSIGNMENTS
• Facilitate Design Sprint, Lean Inception, PBB and OKRs in national and international projects (home office).
• Conduct internal and external workshops and training (with clients) in person or remotely.
• Accompany UX/UI designers in the development of prototypes.
• Maintain contact with the client for follow-up and alignment throughout the project.
• Align with the development team if necessary.
• Contribute to directing other members of the agility team in implementing and adhering to the agile culture for the entire institution;
• Collect metrics, present them and generate experiments for continuous improvement; Identify points for process improvement through retrospective meetings, allowing the agile team’s delivery capacity to be increased;
• Conduct the... More Detail