German speaking Customer Service Agent to Malaga, Spain

Updated: May 15, 2024 10:17 AM GMT

Global Career Group

Málaga

Are you fluent in German (C1/C2 level) and proficient in English (B2 level)? Do you have a passion for providing outstanding customer service? Join our team in beautiful Malaga, Spain, as a German-speaking customer Service Agent!

Responsibilities:
• Act as the primary point of contact for our German-speaking customers, delivering exceptional service via phone, email, and chat.
• Resolve customer inquiries, issues, and concerns promptly and accurately.
• Provide personalized solutions to ensure customer satisfaction and loyalty.
• Collaborate closely with team members to optimize service delivery.

Requirements:
• Fluency in German at C1/C2 level and proficiency in English at B2 level.
• Previous experience in customer service or a related field is preferred.
• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities with attention to detail.
• Ability to multitask efficiently in a fast-paced environment while maintaining a positive attitude.
•... More Detail