Senior Customer Success Manager

zcaler.io

Guatemala City

Our client is a fast Israeli Retail-Tech company, servicing dozens of most-known fashion brands and an overall of 200 satisfied retail brands in 24 countries. Their unique solution understands the consumer behavior and buying patterns, helping our clients increase their sales conversions in record speed while significantly reduce investment in inventory.

Their Customer Success department is looking to add a top-notch Senior CSM to be part of their implementation team in Guatemala and Mexico. We are searching for a talented, creative, and analytical person to join them on a full-time basis.

Responsibilities:
• Manage and own a client portfolio, working with technical and business departments alongside our global teams, building and maintaining a relationship with the C-level executives
• Primary professional entity for local CS team for complex business solutions
• Collaboration with our international personnel across departments
• Performing Data Integration & Management of Database... More Detail

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