Territory Business Head

DTDC Express Limited

Kozhikode, Kerala

Territory Business Head

Responsibilities

Overall P&L Head for the Branches under him/her.

Located at the major Branch and frequently visits the other Branches

Revenue accountability Customer relationships, RBD growth, NBD support

Cost accountability authority to manage all operating costs for the Branches

Service accountability – monitors performance, takes actions on defaulters in alignment with BH.

Ensures monthly Reward & Recognition program (discussed later)

% Same Day Pickup/Booking and Connection within cut-off

% FAD

% Forward Closure (open CN closure within timeline)

% CRM closure within TAT.

PUD CPK and CPC.

Qualifications

Graduate/PG More Detail

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