Market Account
Updated: May 15, 2024 02:52 PM GMT
Nestle
Linda-a-VelhaPosition Snapshot
Location:
Linda-a-Velha, Lisbon, Portugal
Company:
Nestlé Business Services Lisbon (NBS Lisbon)
Full-time
Position Summary
The Market Account & Service Improvement Lead will co-design and drive the NBS agenda for service improvement delivery, managing fully the IBS Total Service Quality framework at Center level, Execute the Center expansion strategy, controlling and monitoring the key and priority Transition Projects, to ensure a mature partnership is established between the NBS Center and its Markets/Businesses, facilitated by continuous improvement and service expansion.
A day in the life of...
The Market Account & Service Improvement Lead is expected to:
• Lead the NBS Service Improvement Governance and participate of the IBS respective ones;
• Promote, track, control and challenge the Service Improvement initiatives of the E2Es
• Including Automation initiatives, providing meaningful insights with the operations;
• Contribute with the E2E Leads for the... More Detail
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